If, after several years of intensive kitchen use, the performance is no longer at 100% or you unexpectedly need to claim warranty, you've come to the right place!

To get your appliance back in use quickly, please register service cases exclusively here: Jupiter Customer Service - LUBA GmbH. Please attach your proof of purchase as a warranty document and an explanation of the defect. This will help avoid delays in processing!

We do not accept returns of appliances that have not been previously registered with Jupiter Service!

The warranty for your Jupiter appliance is 2 years.

However, if you send us a copy of your invoice within 4 weeks of purchase, requesting an extension, we will extend the warranty of your appliance to 5 years free of charge.